IT Monitoring, Computer Monitoring, Server Monitoring, Network Monitoring, Cloud Monitoring…
But what does that mean?
Businesses are told that IT Monitoring of their computer systems is crucial, and in many cases required.
So what do you get in all that monitoring? Do you really need it? We will look at these questions and more below:
IT Service plans normally include a Monitoring “Service Stack” which is just another way of saying a set of services. Managed Service Providers offer multiple services within the monitoring plan to make up the stack.
What’s in the Stack?:
There is no rule for what must be in a monitoring plan, but generally speaking there are several core services: Event Log Monitoring, Cybersecurity Reports from EDR or Anti-Virus software, and Backup Job Monitoring.
Additional services in more comprehensive plans include: Patch Management, Network Device Monitoring, Firewall Monitoring, Wi-Fi Performance, Network and Internet Performance, Risk Intelligence, Mobile Device Monitoring, Login Audits, Cloud Environment Monitoring, and more.
How does Monitoring Help?
We rattled off some industry terms, but for most people those terms do not mean much. So let’s go over some examples of what the monitoring services mentioned above do to help your company’s IT infrastructure.
When it comes to computers, they talk a lot, a whole lot. Much of what a computer says is stored in the Event Logs. We monitor those logs looking for a computer crying out for help, or sounding an alarm. Things such as low storage space, failing hard drives, unexpected system freezes can all be found with event log monitoring.
It’s important to know when a computer is infected with malware or viruses (for obvious reasons). Cybersecurity protection software should report its findings back to the Managed IT Service Provider (MSP). The damage caused by malicious software can be mitigated faster if the systems are monitored.
We Can Help:
JamKo IT Services provides Monitoring Solutions to meet the demands of Businesses across all industries. We also offer Managed Security Solutions. Our Cybersecurity stack includes EDR (Endpoint Detection and Response to defend against malware), Patch Management, Data Backup, System Monitoring, Vulnerability Scanning, Web Security, Mobile Device Management, Email Security, Firewall Monitoring, and more.
Providing IT Support Across the United States:
239-249-3306 – SWFL
973-447-4277 – NE NJ
570-904-8992 – NEPA
1-888-995-2656 – NYC and Nationwide
Offices in North Jersey serving Morris County, Essex County, Sussex County. Including Parsippany, Morristown, Caldwell, Livingston, Summit, Springfield, Montclair, Bridgewater, Basking Ridge, Wayne, Plainfield, New Jersey.
Offices in Northeast Pennsylvania serving Lackawanna County, Monroe county, Wyoming County, Luzerne County, Carbon County, Pike County, Lehigh County. Including Scranton, Wilkes-Barre, Clarks Summit, Dickson City, Dumore, Mt Pocono, Stroudsburg, Tannersville, Old Forge, Jim Thorpe, Allentown, Easton.
Offices in Southwest Florida serving Lee County, Collier County, Charlotte County. Including Fort Myers, Cape Coral, Naples, Bonita Springs, Estero, Port Charlotte, Punta Gorda.
Offices in New York City serving Manhattan, Queens, and Long Island.
Offices in East Tennessee: Knoxville, Maryville, Karns, Rockford, Alcoa, Oak Ridge, Seymour, Sevierville, Pigeon Forge, Gatlinburg, Townsend, Lenor City, Kingston, Farragut, Powell, Jefferson City.