Your Business Needs It
Typically, a managed services provider is considered a company that manages and provides a defined set of technology services to its clients offsite or externally. These services are outsourced and offloaded to the provider, which is typically called or known as managed IT services. But the real question is, what is really offered or involved?
Breaking It All Down
A managed IT services provider will take over all of the aspects of your IT management tasks, ranging from acting as a liaison with your technology vendors (such as Comcast or AT&T) to servicing employee trouble tickets – basically taking the stress off your hands by handling the day to day technical operations of your company so you don’t have to. These can also include network support and monitoring, IT consulting, network and threat protection, anti-virus protection, patch management, upgrades, procurement and disposal, and more.
Hiring a Service Provider
The benefits of hiring a managed IT services provider are many. Your employees, who are demanding the latest technology in the workplace, as well as fast and efficient support when and wherever they need it, will be able to work more efficiently. Your business will be able to maximize ROI because you’ll improve daily operations while cutting expenses in the process. You can outsource the time and energy needed to acquire, deploy and manage computer, tablet, phone devices and more, while getting greater stability and visibility on your technology costs. Security is built-in to employees who are accessing devices and applications off-site. All computer or network-maintenance activities are covered, so you can focus on building your business.
Comprehensive reporting is also available to allow you to keep track of everything that’s happening with your company within its IT realm. You’ll also eliminate unplanned repair services that can be a huge cost burden to any organization. The results? Your company will be able to take advantage of the money saved and reinvest in your business for added staff, technology or equipment needs, while boosting overall operational performance.